Refund policy
Due to the newness of our brand,
All of our products are made to order, meaning each item is printed or produced specifically for you when you place your order. Because of this, we do not offer refunds or returns for buyer’s remorse, incorrect sizing, or ordering mistakes.
We strongly recommend reviewing our size charts carefully before purchasing.
Damaged or Defective Items
If your item arrives damaged, misprinted, or defective, please contact us within 7 days of delivery with:
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Your order number
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Clear photos of the issue
If approved, we will offer a replacement or store credit at no additional cost to you.
If approved, we will offer a replacement or store credit at no additional cost to you.
Store Credit
In some cases, we may offer store credit at our discretion for returned or unresolved issues.
Store credit cannot be exchanged for cash and does not expire.
Non-Returnable Items
We do not accept returns for:
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Wrong size ordered
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Incorrect shipping address provided by the customer
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Buyer’s remorse or changed mind
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Normal wear and tear
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Items purchased on sale or with a discount
Order Cancellations
Orders are processed quickly after purchase. Once an order is in production, it cannot be canceled or modified.
Contact Us
If you have any questions about your order, please contact us at: dudeguysimperfect@gmail.com